Rattlebars Mfg. Product & Pricing List
Hover mouse over product to see status
Note: Due to cost increases, our pricing structure 
has changed.  Please scroll down or (click) for details.

ALL ITEMS SHIPPED UNITED STATES POSTAL SERVICE.  WE ARE HONEST AND SHIP PROMPTLY WITHIN 48 HOURS OF ORDER.  OVER THE LAST FIVE YEARS, WE HAVE SHIPPED OVER 10,000 PACKAGES THROUGH THE US POSTAL SERVICE AND HAVE LOST EXACTLY NONE-ZERO-NADA-ZIP (0)!  NONE-ZERO-NADA-ZIP (0)! NO REFUNDS WILL BE GIVEN IF YOU CLAIM TO HAVE NOT GOTTEN YOUR ITEMS.  IF YOU WISH INSURANCE OR A TRACKING NUMBER, YOU MUST GO TO THIS PAGE AND PUT INSURANCE ON YOUR ORDER!

[ ADD INSURANCE TO MY ORDER! ]

Since it is very difficult to get a claim settled with either the post office or UPS (or any shipping company), we "self insure" instead of purchasing insurance through the shipping company. We apply a tracking number to the package so if you don't get it, we will instantly ship out new stuff if we can verify that you indeed did not receive your stuff.  If it got damaged, you'll have to send it back for verification.  But there is NO tracking number or replacement guarantees on orders purchased without insurance!

TECH ASSISTANCE:
Our phone number is mainly for orders.  Tech assistance is best handled by using our e-mail form.  That way, pictures may be exchanged and more detailed information can be made available to clear up any problems.  Thanks!

HOW WE CHARGE:
We don't like web bots any more than you do and our secure ordering page DOES NOT CHARGE YOUR CARD.  We do everything the old fashioned way, by hand.  The web form sends only information to us and we apply any unadvertised specials, club discounts and the like when we process and ship your order.  No charges are made to your account UNTIL THE ITEM SHIPS!  Since the CC companies have gone fee crazy, you must enter the exact address that appears on your credit card statement in the billing address form when you place your order, or a $1.00 fee will be added to your total since that's what they charge us if the address does not match.

SECURITY:

PRIVACY POLICY :
We share NO information about you ANYWHERE with ANYONE at ANYTIME EVER!  No credit card information is transmitted over the web to anyone and is stored only on our secure SSL server administration page.  It is seen by only ONE PERSON one time at processing then DELETED immediately and PERMANENTLY usually within hours of when you typed it in.  No charges are made with a Web Bot, we do it the OLD WAY... by hand! We share no address, phone # or e-mail information with anyone!  'nuff said.

PRICING STRUCTURE: (we are sorry, but our expenses have increased considerably)
¹For PHONE orders: To cover expenses for call in orders, the price you pay will be full retail price as shown in the white PHONE column above.  No discounts, club or net, will apply.
For internet orders: Items added to the shopping cart will show the price of internet only discount as stated in the green column in table above. If ordering on the net and you have no club affiliation (see below) this is the price you will be charged or the item.
For members of VOAi, VRCC or GWRRA: internet orders will pay the blue column price (phone orders will still pay full price¹).

Ohio residents will see a 6.5% sales tax added (sorry, it's the law and we don't like it anymore than you so VOTE!).

CLUB DISCOUNTS:
If you are a VRCC, VOAi or GWRRA member, your price for any item covered (not all are) will be as shown in table above.  If you order by PHONE your price is in the green column - if you order on INTERNET your price is in the blue column, but please note that this extra discount will be applied at the time of processing and will not show on the WEB order form. Club discounts are not retroactive!  The credit card companies have gone fee crazy and we cannot process a retroactive discount after the purchase without paying fees (see below for more).  Please put your club affiliation and club number on the order form in the Company: blank of the order form AS SHOWN HERE...

Put BOTH affiliation and number at the time of your order.  We check with the clubs to see if you are a member and will not apply the discount if the information is not accurate.  No refund of discounts will be given after an order is charged and shipped.  We'd like to, but the credit card companies have gone fee crazy and we will not take the "double fee hit" of retroactive discounts.  We know entry of the number is a little non-intuitive, but the shopping cart script leaves us no other option for adding the club number. If you are a repeat customer, then you will get the club discount automatically no need for a number!

We are not REQUIRED to offer discounts! We offer discounts AS A COURTESY!  We have, over the years, given in the neighborhood of $50,000 worth of discounts to club members who support us! We support clubs who support us with a link on their web site to rattlebars.com ONLY. 
(note: former VTXOA, and GL1800riders discounts have been pulled since we no longer have a link on their sites)

Currently as a courtesy we support members of:
Valkyrie Riders Cruiser Club
Valkyrie Owners Association International
Gold Wing Road Riders Association

SHIPPING CHARGES:
Shipping to US addresses which qualify for USPS Priority Mail is based on weight plus $2.00 handling (this for immediate shipping within 48 hours, often only a coupla hours, and keeps us on our toes).  Back ordered items as shown above will ship when available.  Because of increased shipping charges, all items ship when back ordered items become available.  Usually, any delays on back orders are approximately two weeks.
0.1 to 1.0 pound - 9.60
1.1 to 2.0 pounds - 11.60
2.1 to + pounds - 13.60 (maximum shipping)

Items sent to outside US addresses are charged actual shipping rates rounded up to the nearest pound.  Airmail letter post for items under four pounds and Air Mail parcel post for those four pounds + .  This gets it to you in 4-14 days for the least amount of shipping fees.  You can check approximately what your shipping will be by estimating the weight of the package including dunnage and visiting the USPS web site for international rates.

RETURNS:
There is a 15% restocking fee for returned items.  Pack carefully, any damage to returned items will be charged along with the 15% restocking fee.  Ship stuff back with all parts and packaging along with a copy of your invoice and a LARGE note (make sure we know who you are and why the return). Due to the inordinate number of folks who return stuff which they destroyed and claim it's our fault, any defective parts must be returned for inspection BEFORE any replacement will be made.  Shipping is non-refundable, ask the postmaster. The fees & postage don't go to us, they go to the fees crazy credit card companies and they just love those fees.

When a purchase is made, they charge a percentage of the price to keep for their own.  They recently changed their rules on refunds.  They once processed the credit and gave us the fee back, but now they charge a POSITIVE fee against us which means that when someone buys something and returns it, WE get charged the fee TWICE, once at the purchase and again at the refund plus two transaction fees.  We never used to charge a restocking fee until they started taking our money TWICE on a return.  That's also the reason that club discounts are not retroactive.